Safety Comes First
Jumpingwithus may delay, suspend, reschedule, or cancel outdoor equipment when rain, lightning, storms, wind, or other conditions make operation unsafe.
Jumpingwithus LLCPARTY & EVENT RENTALSWeather Policy
How rain, lightning, wind, storms, and unsafe conditions may affect your rental.
Weather PolicyClear information from the Jumpingwithus team.
Wind
Inflatables must never operate above the manufacturer’s safe wind limit. Clear the equipment and follow our crew’s shutdown instructions immediately when requested.
Lightning and Severe Weather
Stop play, clear the equipment, and move guests to safe shelter when lightning or severe weather is nearby. Do not resume until conditions are safe.
Decision Timing
Weather changes quickly. We communicate as soon as a responsible decision can be made and may wait until closer to delivery when the forecast is uncertain.
After Delivery
Once equipment has been delivered or installed, payments are generally non-refundable if the weather changes later. Your signed rental agreement controls the exact terms.
Keep Your Phone Available
Keep your phone nearby on the event day so our team can reach you. Call 1-855-573-JUMP (5867) if local conditions differ from the forecast.