Contact Us Right Away
Call 706-318-7289 or 706-436-9757 as soon as you know your event must change. Have the customer name, event date, and confirmation number ready.
Jumpingwithus LLCPARTY & EVENT RENTALSCancellation Policy
What to do when plans change, including deposits, eligible credits, rescheduling, and company cancellations.
Cancellation PolicyClear information from the Jumpingwithus team.
Deposits and Credits
Deposits are non-refundable. When allowed by your signed rental agreement, an eligible deposit may be kept as a credit toward a future rental used within one year.
Rescheduling
A new date is subject to equipment and delivery availability. Contacting us early gives us the best chance to move your order.
Same-Day Cancellations
Same-day cancellations, denied delivery access, or a customer who is unavailable at delivery may remain responsible for charges stated in the signed rental agreement.
Company Cancellations
If Jumpingwithus cannot fulfill an order because of an equipment or operational problem, we will explain the rescheduling, credit, or refund options available for that order.
Weather-Related Changes
Weather decisions follow our Weather Policy. Once equipment has been delivered or installed, charges are generally not refundable because weather changes later.
Your Agreement Controls
This page is a helpful summary. Your signed rental agreement contains the exact terms for your booking and controls if there is any difference.
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